MyCityApp ("we," "our," or "us") operates the MyCityApp mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
What Our App Does: MyCityApp is a platform that connects consumers with local service providers, businesses, and product sellers in Haldwani. We display business information that service providers have consented to share with us for listing on our platform. Users can browse services, products, and contact information to find and connect with local providers.
We collect minimal personal data and use it only to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We only collect information that you voluntarily provide to us through our contact form:
Note: We do not collect business information, phone numbers, or location data from app users. Service provider information displayed in the app is provided by the businesses themselves with their consent to be listed on our platform as a medium to connect with customers.
We may automatically collect limited technical information through Firebase Analytics:
This information is collected anonymously and cannot be used to identify you personally.
MyCityApp uses the limited information we collect for the following purposes:
Important: We do not use your information for marketing, advertising, or sharing with third parties for commercial purposes.
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the specific context in which we collect it:
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may disclose your Personal Data in good faith belief that such action is necessary to:
The security of your data is important to us. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
We use industry-standard encryption and security practices, including:
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Under applicable data protection laws, you have the following rights:
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Our app may contain links to other sites or use third-party services. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites.
Third-party services we use include:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us:
Email: mycityapp.in@gmail.com
Website: https://mycityapp.in
App Name: MyCityApp
Address: Haldwani, Uttarakhand, India
Through the app: Use the "Contact Us" section within the app
This Privacy Policy is effective as of October 13, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.